Seller Onboarding Guide¶
Onboarding guide for ecommerce sellers for the CNXION platform.
Overview¶
The ecommerce feature allows users to setup a marketplace using the CNXION platform. It provides an ability for users to sell their products to other users and buy products from other users. Please see the CNXION end user ecommerce documentation for more details about this feature.
Topics¶
Topic | Description |
---|---|
Update Password | Update seller password. |
Update Email Address | Update seller email address. |
Edit Store Profile | Edit shop profile including store name, profile image, bio etc. |
Inventory | Manage store inventory including products, variations, shipping, taxes etc. |
Orders | Manage orders and tracking of shipped items |
Update Password¶
- Click sign in in navbar.
- Click forgot password from modal to update your password.
- Update password via forgot password email:
Update Email Address¶
- Log into account with new password.
- Access
account settings
>account details
>change email
. - Verify new email by clicking link sent to new email address:
Edit Store Profile¶
- Visit
my profile
>online store details
to edit your store profile:
Inventory¶
Add & Edit Products¶
- Visit
my profile
>inventory
to add/edit the products listed in your store:
Product Variations¶
Working with product variations:
Product Shipping¶
How to set up shipping for products:
Product Taxes¶
How to set up taxes for products with info on tax nexus:
Orders¶
Tracking Numbers¶
- Log in to your seller account and navigate to your
Profile
. - Click on the
Orders
tab in the left hand sidebar menu. - From the orders table click the order number for the order you wish to add a tracking number to.
- Click the
Edit Order Items
button at the top of the order detail page. - Click the
edit
option for the order item you wish to add a tracking number to. - Add a tracking number to the
Tracking number
field. Save
your changes and the buyer will see the tracking number when they access their order detail page.