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Messaging

Internal platform messaging system.

Overview

Messaging allows users to contact each other.

Topics

Topic Description
Message Reply Workflows When requester hits reply, they are taken to the website. If not signed in they are prompted to sign in.
Additional Information Requests Offerer requests more information about the request.
View Message Sender Profile After logging in, requester can see offerer profile.
Message Directly from Application Requester can click the Message Offerer button.

Depending on what you are trying to do documentation for the feature is split into the following roles.


Message Reply Workflows

When requester hits reply, they are taken to the website. If not signed in they are prompted to sign in.

Note

Documentation to be updated.

Message Reply Workflows


Additional Information Requests

Offerer requests more information about the request.

Note

Documentation to be updated.

Additional Information Requests


View Message Sender Profile

After logging in, requester can see offerer profile.

Note

Documentation to be updated.

View Message Sender Profile


Message Directly from Application

Messaging a User

Messaging allows users to contact each other. As a user you can contact an offerer by going to their profile page and clicking Contact button.

Contact Button

In the popup you can type a message and send it. After clicking the Send button you can see the message has been sent.

Contact Modal

Replying to a Message

If a user has sent you a message via your profile on the platform you will receive an email notification with the message you have been sent. Click the link provided in the email to reply to the message and you will be redirected to the page where you need to log in (if you're not logged in) so you can reply.

Email Notification

After logging in you will be redirected to the profile page of the message sender where you can click the Contact button to reply to the message.

Reply via Profile

A modal will appear where you can write a response to the message you received.

Reply Modal